Terms & Conditions
Good Vibes prices are subject to change.
All sessions and courses are valid for 6 months from purchase (unless otherwise stated) and are non-refundable and non transferable.
The expiry date can be extended at a charge of £20 fee for one month.
If you cannot continue a course for a permanent medical reason and your sessions are still active, we will require a letter from your Doctor and your course will be refunded minus the sessions you have already completed which will be charged at the full single session fee.
In cases of pregnancy, the sessions will be extended to 18 months from the date of purchase but you must inform us by emailing reception@goodvibesfitness.co.uk
The general sessions are intended for those who are fully able to keep can keep up with the pace of a class situation.
All clients are subject to a consent form and are required to tell the instructor of any injuries prior to the class starting.
Good Vibes accept no responsibility for any client who does not follow the instructed class or has not disclosed medical conditions or recent injuries. Please do be aware that it is your responsibility to inform the instructor if you feel unwell or any discomfort.
Good Vibes reserve the right to refuse admission/membership.
Cancellation Policy
Please note we require at least 24 hours notice for all cancellations and reschedules otherwise the single session fee is payable or if you are on a course, one class will be automatically deducted.
We do accept answer phone messages and emails to cancel sessions if you would like to cancel out of studio hours.
Membership
The Good Vibes monthly membership provides 12 sessions a month for a minimum of 12 months (6 months if on the 6 month membership).
The first payment of £120 (£150 if on the 6 month membership) is made at the time of membership sign up by either credit card or cash.
The sum should reach the Good Vibes account on the 3rd of every month by standing order. The Good Vibes standing order form should be sent to your bank. If, by the second month, no standing order is in place then full fee will be payable for all previous sessions.
Membership runs from the 3rd of every month.
There are no refunds available on the membership and this cannot be used in conjunction with any other offer.
The sessions cannot be carried over to the next month if not used.
If you do not turn up to a booked class, it will be deducted from your allocation for that month.
Additional sessions over the 12 per month can be purchased at the membership price if required.
If the standing order is cancelled before the full contract ends, the full fee for the 12 months (or 6 months) is payable in full.
Off peak
Off peak times are strictly Mon- Fri 9.30 - 11.30 am and 2.30pm - 5pm. All sessions must be paid for in advance and once booked they cannot be rescheduled or cancelled.
This course is not suitable for those with injury or conditions that prevent them from keeping up with a total body class.
The off peak course cannot be used in conjunction with any other Good Vibes offer. The T&Cs to the off peak are strict and Good Vibes reserve the right to refuse purchase or renewing of the off peak course.
If you book outside of the off peak times you will be charged at the full single session price. Off peak sessions are valid from 3 months from the date of purchase.
Trial sessions
Free trial session is intended for NEW clients only, those who have never been to a Good Vibes studio. The booking is subject to availability and the consent form. For clients who are fully able to join a class situation. The free trial is strictly one per person.
Referral scheme
The referral scheme is open to any client that has an active account at Good Vibes and recommends a new client who goes on to buy a full fee course.
Off peak and corporate rates sessions are exempt from the referral scheme
Mint tea
You do have a right to ask for a nice cup of mint tea served with a cheeky smile.